Terms of service

Terms of Service

Last updated: July 2026

Welcome to Made By Jemma Thai. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.

1. About Us

Made By Jemma Thai is an independent accessories brand offering handmade products for purchase through our online store.

2. Products

Every effort is made to display our products as accurately as possible. As each item is handmade, slight variations in colour, texture or finish may occur. These differences are part of the unique nature of handmade products and are not considered faults.

3. Pricing

All prices are displayed in the currency shown on the website.

Prices may change at any time without notice, but changes will not affect orders that have already been placed.

4. Orders

Once your order has been placed, you'll receive an order confirmation by email.

We reserve the right to refuse or cancel an order if:

A product becomes unavailable.
Incorrect pricing has been displayed.
Fraudulent activity is suspected.

If payment has already been taken, any cancelled order will be refunded in full.

5. Shipping

Processing times, delivery estimates and shipping information are available in our Shipping Policy.

Delivery times are estimates only and cannot be guaranteed.

6. Returns

Please refer to our Returns & Refund Policy for full details regarding returns and refunds.

7. Intellectual Property

All content on this website, including photographs, product designs, logos, text and graphics, is the property of Made By Jemma Thai unless otherwise stated.

No content may be copied, reproduced or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Made By Jemma Thai shall not be liable for any indirect or consequential losses arising from the use of this website or products purchased from it.

Nothing within these Terms limits your statutory consumer rights.